Dust Complaint Investigation
Trusted since 1999 · Proven delivery partner
Persistent dust complaints in office environments affect occupant satisfaction, building reputation, and can indicate underlying HVAC or building fabric issues. Green Air Monitoring investigates dust complaints systematically — identifying the type, source, and pathway of dust contamination for targeted resolution.
Investigation Scope
Our dust complaint investigation combines multiple assessment techniques to identify the root cause.
- Surface sampling for dust composition and source identification
- Real-time PM2.5 and PM10 airborne particulate monitoring
- HVAC filtration and ductwork inspection
- Building envelope air-tightness assessment
- External source investigation (construction, traffic, industrial)
- Photographic evidence and monitoring data for claims or complaints
Common Dust Sources in Offices
Office dust complaints are most commonly caused by inadequate HVAC filtration (wrong filter grade or bypassed filters), contaminated ductwork recirculating particles, nearby construction or demolition activity, building fabric deterioration, and poor sealing around service penetrations.
Resolution
We provide clear source attribution with prioritised remediation recommendations. For construction-related dust ingress, our reports provide the evidence needed for formal complaints or contractual claims.
Frequently Asked Questions
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