
Odour Investigation
Independent indoor air quality investigators
Persistent or intermittent odours can move through a commercial building by routes that are remote from their source. A smell noticed in an office may begin at a dry drain trap, a kitchen extract, a neighbouring unit or an external exhaust drawn back through an air intake. We investigate the source, pathway and operating conditions systematically, giving property teams evidence for a proportionate response rather than relying on impressions alone.
Established 1999 · 2,500+ assessments · SafeContractor approved · BOHS Affiliate Member · London & South East
Where building odours can originate
Drainage odours may enter through dry traps, defective seals or little-used facilities. Kitchen extract can cross-contaminate offices where discharge air reaches an intake or leaks between tenancies. New finishes, adhesives and cleaning products can release volatile organic compounds. Damp materials and mould may produce musty smells, while neighbouring premises can contribute cooking, process or waste odours. Exhaust air can also be re-entrained when wind direction and plant schedules coincide.
- Drainage routes, floor gullies, washrooms and dry traps
- Kitchen extract discharge and transfer between occupied areas
- Fit-out materials, furnishings, adhesives and cleaning products
- Damp finishes, concealed moisture and mould growth
- Exhaust re-entrainment, external sources and neighbouring premises
Odour description and likely checks
Descriptions are subjective, but a consistent description can guide the first inspection. We compare the reported character with its location, timing and likely transport route before deciding whether sampling would add useful evidence.
| Odour description | Likely sources to check |
|---|---|
| Drain-like or sulphurous | Dry traps, drainage seals, waste areas and service risers |
| Cooking, grease or smoke | Kitchen extract, discharge position, shared shafts and air intakes |
| Chemical, solvent or sweet | Fit-out products, cleaning materials, printing and stored substances |
| Musty or earthy | Damp finishes, condensate, hidden voids and microbial growth |
| Stale or mixed | Ventilation operation, recirculation, occupancy and adjacent activities |
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How the investigation is carried out
We begin with an odour log completed by occupants or the facilities team. It records where the odour is noticed, its character, strength, start and finish times, weather or occupancy observations, and whether ventilation or catering plant was operating. During the walk-through we follow the complaint route, inspect adjoining spaces and compare affected and unaffected locations. We then check whether the pattern changes with HVAC start-up, shutdown, pressure relationships, open doors or local extract operation.
Define the pattern
Review reports, plans, plant schedules and an occupant odour log to identify repeatable conditions.
Trace possible pathways
Walk through affected rooms, risers, service areas, intakes, exhausts and relevant drainage points.
Test a focused hypothesis
Use targeted VOC or sulphur-compound sampling where it can distinguish credible sources; sampling is not automatic.
Compare operating conditions
Relate observations to HVAC, extract, occupancy, cleaning, deliveries and neighbouring activities.
Set out practical actions
Record evidence, likely pathways, uncertainties and the specialist trade needed for correction.
Sampling, duration and interpretation
A site visit may be enough where a source and pathway are observable. Intermittent events can need repeat observations during the reported period. Real-time instruments show broad VOC and environmental changes but cannot identify every chemical. Laboratory sampling may be selected when the history supports a defined question. Locations include the complaint area, comparison space and plausible entry points. Results are interpreted with the odour log and ventilation state.
Outcomes and specialist referrals
The report distinguishes confirmed observations from likely explanations and unresolved possibilities. It may recommend restoring water seals, checking drainage integrity, changing product storage, reviewing cleaning practices, separating extract and intake pathways, or investigating damp materials. Plumbing defects are passed to a competent plumbing or drainage contractor. Mechanical plant, controls and pressure issues are referred to the building's HVAC contractor. Follow-up observation can check whether the reported pattern has changed after work.
Is this the right page?
Choose VOC and Formaldehyde Testing when the main question concerns emissions from materials or a fit-out. Choose Ventilation Problem Investigation when stuffiness, poor air distribution or HVAC operation is the central concern.
Limitations and what this assessment cannot tell you
Odour evidence depends on the event occurring or leaving a trace during the investigation.
- An intermittent smell may not be present during the first visit
- Broad VOC instruments indicate change but do not identify every substance
- Odour perception varies, so logs are considered alongside physical evidence
- Concealed drainage, fabric or plant defects may require opening-up by the relevant contractor
What your report includes
- Complaint pattern and occupant-log summary
- Inspected rooms, plant areas and potential pathways
- HVAC and extract operating conditions
- Sampling method, locations and laboratory results where used
- Evidence-ranked source hypotheses
- Actions allocated to facilities, plumbing or HVAC teams
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Frequently Asked Questions
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